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FAQ


Frequently Asked Questions

It’s natural to have questions around counseling. We hope these answers can help set clear expectations for your next steps. Don’t find the answer you need? Contact us.

Is Counseling For Me?

When should I consider counseling?

Many people come to counseling when emotional struggles or relationship issues are starting to impact their ability to function at work, school, or at home.  Others face difficult situations and find talking with a counselor can help them navigate through life transitions.  Some people feel stuck in repeating patterns of behavior that lead them farther away from valued living.  Whatever the circumstance, a counselor can help by bringing education and perspective when addressing life situations.  

How long does counseling last?

Every person is unique and we work hard to develop specialized treatment to address issues specific to the individual client and their diagnosis.  Most people find that a good “dose” of treatment is between 12-16 sessions or three months of consistent, weekly sessions. Depending on your specific situation more or less sessions may be needed.  

Do you do couples or family counseling?

There are some therapists with specific training to work with couples or families, however most of our therapists specialize in counseling for individuals. When appropriate a therapist working with an individual may offer to provide sessions with family members or significant others in order to meet the individual’s treatment goals.  

How do I get counseling for my child?

Several of our therapists specialize in treatment for children. Look through our page of treatment options for children and adolescents and choose the option that best suits your child’s needs.  Note that the in the State of Washington, a person over the age of 13 has to consent for treatment and can chose whether or not to participate in counseling.  Having a discussion with your child about counseling and how it can help is the best place to start. It is outside the scope of practice and competence to provide recommendations regarding visitation, custody or residence of a minor child for whom a Cor therapist has provided treatment.

Insurance / Payment

What insurance plans do you accept?

Providers at Cor Counseling & Wellness are independent business owners, so accepted insurance plans will vary by therapist. When you contact us to inquire about counseling, let us know your insurance information and we will connect you with a counselor who is able to bill that specific insurance plan. If a counselor is not able to take your insurance, they can provide a bill for you to submit for reimbursement using your out-of-network benefits. At this time we are not accepting new clients with Medicaid or Medicare plans, but can give appropriate referrals to other providers in the community.  

Who is responsible for understanding benefits?

Although we attempt to collect information regarding a client’s insurance benefits, it is important that you check with your insurance company to verify your responsibility for payment including deductibles or copays.  

How can I pay?

We accept cash, checks, debit, credit cards, and HSA cards for payment.  All payments are due at time of services.  

Do you have a sliding fee scale?

We do not provide services on a sliding fee scale. In some situations, a therapist may offer a reduced rate for cash payment for services.

What if I need to cancel my appointment.

We ask that you contact your counselor with a 24 hour notice if you need to cancel or reschedule your appointment.  You may be charged a fee for the missed appointment if you do not give the required notice or if you do not show to a scheduled appointment.  

Your First Appointment

How do I schedule my first appointment?

Look through our list of counselors and therapy options, and chose what you think would be the best fit.  Then contact the counselor of your choice and they will work with you to gather information and schedule your first appointment.  Not sure which option is best for you?  You can call our main line and we will gather information in order to help you chose a counselor trained to address your specific needs and situation.  

What should I expect for my first appointment?

Your first appointment is an information gathering session.  We will collect information about what is bothering you most, provide a diagnosis if appropriate, and then let you know what to expect going forward with treatment.  We will also talk through insurance or self-pay details and collect payment at time of services.  

What if I want a different counselor?

It is important to us that you find a counselor who you connect and feel comfortable with.  If at any time during the counseling process you feel that you need a different counselor, we will work with you to find out what you need and offer other options.

Other Questions

Do you provide letters for emotional support or companion animals?

Although we recognize the benefit an animal can provide to clients that struggle with mental health issues, we do not provide letters for emotional support or companion animals. This must be provided by a professional who has specialized training and receives on-going legal counsel regarding risk and liability.

Do I need to accompany my child to their counseling appointment?

Treatment is most effective when parents are involved in their child’s therapy.  However there may be times when the therapist will want to meet one-on-one with your child.  We ask that all children under the age of 12 be supervised in the waiting room, and that you are available for your child at the end of their appointment.  

Do you provide recommendations for placement in custody cases?

It is outside the scope of practice and competence to provide recommendations regarding visitation, custody or residence of a minor child for whom a Cor therapist has provided treatment.

What are the therapists at Cor doing to address the COVID-19 virus?

The following safety precautions are being implemented by the therapists at Cor Counseling & Wellness to help protect against the virus.

  • Anyone coming into the Cor Counseling and Wellness office is asked to take their temperature before their appointment and asked to stay home if they have a fever or feel sick. 
  • Office seating in the shared waiting room has been arranged for six-feet of physical distancing. Your therapist will direct you to appropriate seating within their individual office area.
  • Masks are requested in the waiting room area. A mask will be provided if you do not have one. Your therapist may request a mask be worn in their individual office area as well. 
  • Restroom soap dispensers are maintained and everyone is encouraged to wash their hands frequently.
  • Hand sanitizer that contains at least 60% alcohol is available in the waiting room and in individual office suites.
  • Gloves are provided upon request. 
  • We ask all clients to wait in their cars or outside until their appointment times to minimize the number of people in the waiting room. Your therapist will text you directly when they are ready for you to come into the office area. 
  • Areas that are commonly touched are sanitized frequently.
  • Tissues and trash bins are easily accessed. 
  • Common areas are disinfected at the end of each day.
  • Anyone who has been exposed to someone who has tested positive to the COVID-19 is asked not to return to the office until they have completed a 14 day self-quarantine.  
  • Anyone who has tested positive to COVID-19 is asked not to come into the office until they have clearance from their medical doctor that returning to public settings is safe.