Telehealth

Connect with your therapist using convenient and secure video

Teleheath Therapists

Telehealth FAQS

 

Is telehealth counseling effective?

Yes! Research indicates that therapy using video to connect has very positive outcomes. Meeting online is also shown to reduce costs and increase accessibility. It can take some adjustment to get used to meeting online, but over time clients report feeling very comfortable with the process and love the fact that they don’t have to worry about drive time or parking!

Is telehealth just as private as in-person sessions?

Your therapist will conduct your session in a private, secure location just as they would in a live, in-person counseling session. You will need to make sure that your own area is secure as well and free from interruptions.

Does my insurance cover online counseling?

As of January 1, 2017, all insurers, including private payers, employee health plans, and Medicaid Managed Care, are required to cover live video telehealth. Make sure to call and check with your insurance company and ask about their coverage for behavioral health benefits via telehealth.

What program do you use?

Each therapist uses their own preferred platform for online sessions. Your therapist will explain how to access a secure link to connect to your online session. Our therapists use HIPAA-compliant video platforms to provide reliable video streaming services that guarantee security and confidentiality.

How does scheduling work?

You will work with your therapist to schedule the day and time of your appointment. You will be sent a reminder of your upcoming session 24-48 hours before your scheduled appointment. Your therapist will explain how to access a secure link in order to connect to your online session.

How do I get started?

Contact us and we will see which therapists have openings and can meet your treatment needs. Some diagnoses and situations are not appropriate for telehealth sessions and may require higher levels of immediate care, such as hospitalization or in-patient treatment. Your therapist will determine if you are a good fit once you connect and discuss your first appointment.

Schedule an appointment with a provider today.